What Happened: Full Details of the Incident
On the morning of Thursday 27 June 2024, a multi-vehicle collision occurred on the M20 motorway near Ashford, causing the closure of the eastbound carriageway between Junction 8 (Maidstone) and Junction 9 (Ashford). The incident, involving four vehicles, was reported at approximately 7:30 AM. Emergency services, including Kent Police, Kent Fire and Rescue Service, and South East Coast Ambulance Service, were dispatched promptly to the scene.
The collision has resulted in significant damage to vehicles and substantial debris on the carriageway, which has contributed to ongoing road closure and traffic standstill.
Immediate Impact on Travel and Local Life
The M20 eastbound closure has led to major traffic delays stretching back for several miles. Thousands of commuters travelling to and from Kent and London have been affected, with congestion spilling over onto local roads in Ashford and surrounding communities as drivers seek alternative routes.
Bus services that normally use this section of the motorway have been disrupted, with some routes delayed or diverted. Local train services remain operational but are experiencing higher passenger numbers due to increased demand from motorists avoiding the area.
Official Diversion Routes and Advice
Highways England has issued official diversion routes for drivers affected by the closure. Eastbound traffic on the M20 is being redirected off at Junction 8, following the A249 towards Sittingbourne, then rejoining the M20 at Junction 7. Westbound traffic remains unaffected at this time.
Authorities advise motorists to avoid using local residential roads such as Coldharbour Lane and Chilmington Green Road around Ashford due to anticipated congestion and unsuitable road conditions for heavy or high volumes of traffic.
Local Residents and Businesses React
Residents in the Ashford area report increased noise and traffic congestion as drivers use alternative routes. Sarah Thompson, a local shop owner near the A28, said, “The roads around here are much busier than usual, which is affecting our deliveries and customer footfall this morning.”
Several commuters interviewed by kentlocal.co.uk expressed frustration at the delays but appreciated the clear guidance from official sources. “It’s been tough this morning, but knowing the diversion helps me plan the journey better,” said Paul Jenkins, who travels daily from Maidstone.
Emergency Response and Ongoing Operations
Emergency teams continue to work on clearing the accident site. Recovery vehicles are in the process of removing damaged cars, and Kent Police are coordinating traffic management to minimise further disruption.
Kent Fire and Rescue Service confirmed no fire was involved and that all occupants were safely evacuated from the vehicles. South East Coast Ambulance Service treated minor injuries at the scene and transported one individual to a nearby hospital for further checks.
Police have launched an investigation into the cause of the collision and are appealing for witnesses who may have seen the events leading up to the incident. Anyone with information is asked to contact Kent Police at the non-emergency number or via their website.
Key Information for Those Affected
- Drivers are advised to allow extra travel time or reconsider travel plans during the ongoing closure.
- Residents near diversion routes should expect increased traffic and plan accordingly.
- Check with local schools regarding any changes to drop-off and pick-up arrangements as buses may be delayed.
- Contact the Kent County Council helpline at 03000 41 91 91 for updates on public transport or disruptions to local services.
Expected Duration and What Happens Next
Highways England expects the M20 eastbound to remain closed throughout the day to enable safe recovery and clearance work. Officials have estimated reopening late this evening, though this is subject to ongoing assessments.
An update will be provided by Kent Police and Highways England later today with further details on road reopening times and any forthcoming public inquiries or safety reviews concerning this stretch of the motorway.
How to Stay Updated on This Developing Story
For real-time updates, follow Highways England’s official Twitter account @HighwaysSEAST and Kent Police @kent_police. kentlocal.co.uk will continue to monitor and report new information as it becomes available.
Residents and motorists are encouraged to check these channels regularly before travelling through the Ashford area.
Summary: The multi-vehicle collision on the M20 near Ashford has led to a major eastbound road closure with widespread disruption across Kent. Emergency services are actively responding, and clear diversion routes are in place. Motorists and local residents should stay informed through official channels and kentlocal.co.uk for the latest developments.



